1. Introduction
Fortvest Technologies ("Fortvest", "we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at fortvestng.com and app.fortvestng.com.
By using our Platform, you consent to the data practices described in this policy. We comply with the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws.
2. Information We Collect
Personal Information
We collect information you provide directly, including:
- Full name, email address, and phone number
- Date of birth and gender
- Bank Verification Number (BVN) for identity verification
- Government-issued identification documents
- Bank account details for withdrawals and transfers
- Residential address
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on the Platform
- Transaction history and usage patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
- To create and manage your account
- To process transactions and manage your investments
- To comply with legal and regulatory requirements (KYC/AML)
- To send you account updates, statements, and notifications
- To improve our Platform and develop new features
- To detect and prevent fraud and security breaches
- To respond to your enquiries and provide customer support
- To send marketing communications (with your consent)
4. Legal Basis for Processing
- Contractual necessity: Processing required to provide our services to you
- Legal obligation: Compliance with KYC, AML, and tax regulations
- Legitimate interests: Fraud prevention and Platform security
- Consent: Marketing communications and optional features
5. Information Sharing
We do not sell your personal data. We may share your information with:
- Banking partners: For payment processing and virtual account issuance
- Investment partners: For executing FortInvest transactions
- Identity verification providers: For KYC compliance
- Insurance providers: For insuring FortInvest projects
- Regulatory authorities: When required by law
- Service providers: Cloud hosting, analytics, and customer support tools
6. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for all data in transit
- AES-256 encryption for sensitive data at rest
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Strict access controls and employee data training
7. Data Retention
We retain your personal data for as long as your account is active, plus an additional period required by law (typically 5-7 years for financial records under Nigerian regulations). You may request deletion of your data subject to legal retention requirements.
8. Your Rights
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your data (subject to legal requirements)
- Objection: Object to processing based on legitimate interests
- Portability: Request transfer of your data in a machine-readable format
- Withdrawal of consent: Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at hello@fortvestng.com.
9. Cookies
We use cookies and similar technologies to enhance your experience. See our Cookies Policy for details.
10. Contact Us
- Email: hello@fortvestng.com
- Address: 2 Akin Osiyemi Street, Ikeja, Lagos, Nigeria